1. Free shipping is available to all account holders.
  2. Shipping is free unless otherwise stated. Make sure you check your shipping address and zip code carefully before you pay. We reserve the right to charge a shipping fee for returned items due to non-delivery because of wrong address.
  3. We require 2-7 working days to prepare your order. We are focused on providing the best and fastest service possible and always ship the parcel out at our very first possibility.
  4. Shipping is handled by 3rd party shipping companies such as Fedex, DHL etc. Once in the 3rd party's system, delivery can range between 5 and 20 working days. Please be patient.
  5. You will be sent a tracking number within a few days of ordering, whereby you can follow your parcels journey. Please contact us at if you do not receive your tracking number within 7 days of your order.
  6. We use an efficient tracking system which ensures delivery of all our customers orders.
  7. Depending on where you live, your country may charge you import duties, taxes etc. These are not included in the item price or shipping cost. Additional taxes or charges are buyer\'s responsibility. Please check with your country's customs office to determine what these additional costs (if any) will be prior to buying.